1. Why are the wellness coaches carrying around the tablets?

Our wellness coaches are using information to help improve your experience. We are working to help you meet your wellness goals and to increase your overall experience by creating positive connections between yourself and our wellness coaches.

2. What type of information are you looking at?

The wellness coaches do not have any more information than our current front desk people. The EngageMore platform gives the wellness coaches access to the information so that they can use it to help you meet your wellness goals.

3. Is my personal information safe and secure on the tablet?

Yes, your information is just as safe as it is on any other computer or device at your wellness center.  Your personal information will also not be shared or sold to any other parties.

4. Will my engagement history be used for any other purposes other than my own wellness goals?

Your engagement history and notes also serve as valuable information for the director at your wellness center to help improve the quality of your visits.  The director may look for trends(good or bad) to ensure the wellness center is meeting everyone’s needs.